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Zoho CRM is a cloud-based customer relationship management (CRM) software designed to handle sales, marketing, contact management, customer support, and various other business functions.
Zoho CRM comes in a number of different versions. Basically, this means that there are different packages with different sets of features. This way, business owners can pick the features that work best for their company while keeping the general cost of the CRM package low. The CRM program from Zoho.com comes in Free, Standard, Professional, and Enterprise versions.
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